Prometheus is an open source systems monitoring and alerting toolkit originally built at SoundCloud focused on data collection and analysis. Since its inception in 2012, many companies and organizations have adopted Prometheus, and the project has a very active developer and user community. It is now a standalone open source project and maintained independently of any company. To emphasize this, and to clarify the project's governance structure, Prometheus joined the Cloud Native Computing Foundation in 2016 as the second hosted project, after Kubernetes.

Prometheus allows users to set up network monitoring capabilities using the native toolset. The tool is able to collect information on devices using SNMP pings and examine network bandwidth usage from the device perspective, among other functions. The PromQL system analyzes data and allows for the program to generate graphs, tables, and other visuals on the systems it monitors.

Service & Support
offered by Lyra for Prometheus

Consulting Services for Prometheus Monitoring Projects

Lyra offers services like consulting, evaluation, installation, integrations, implementation, upgrades, customization and AMC support contract services for Prometheus Monitoring tool. Our team of tech experts can provide you with end to end architecture design, deployment and 24x7 maintenance support for new or existing monitoring frameworks.

Prometheus Consulting and Architecture Design

Lyra provides consulting along with business analysis and architecture design for Prometheus and related products around IT infrastructure monitoring, network monitoring, application monitoring,etc Prometheus architecture design includes the following:

• In-Depth Analysis of your monitoring requirements and scope of work pre-study
• Hardware recommendations and choice of hardware required
• Integration with other Enterprise tools and business processes such as Ticketing System, ERP tools, Databases, Process Management tools etc.
• Design Document that can be handed over to tech engineers for implementation

Prometheus Implementation, Upgrades and Deployment

Lyra implements Prometheus based monitoring solutions keeping in mind your business requirements. Implementations includes the following:

• Hardware Readiness checks
• Tool Installation and configurations
• Development, Upgrade and Implementation of monitoring items
• Alerts management in Prometheus
• Integration with tools like Grafana, ELK etc
• UAT sign off
• Reports, Dashboards and Charts as per your requirements
• Training to tech admins and engineers managing Prometheus installation

Prometheus Customization

Lyra can customize your Prometheus installation so that it is a great fit for your business environment.

• Adding new custom exporters of plugins for Prometheus
• Developing new Exporters and Plugins with Prometheus
• Monitoring Network Devices and Servers using Prometheus
• Monitoring Applications and Databases with Prometheus
• Monitoring Virtual Infrastructure and Containers with Prometheus

Lyra can integrate Prometheus with other third party tools to meet several business use cases.

• Ticketing systems such as LANDesk, BMC Remedy, Zendesk, Freshdesk, and OTRS
• Network Management and Orchestrator tools such as StackStorm, Ansible, Chef and Puppet
• ERP tools such as SAP, OpenERP/Odoo, and Oracle
• Visualization Tools such as Cacti, Ganglia and Graffiti

24x7 AMC Support Contract Services

Lyra offers 24x7 support services on an AMC or per hour basis for new or existing installations on Prometheus. Our team of experts are available round the clock and respond to you within a pre-defined SLA.

Talk to us today!